Complex Workflow Redesign
Turn complex workflows into clear, efficient product experiences.
A focused UX engagement for B2B SaaS products where critical workflows have become difficult to understand, operate or scale.
From €6.500 · typically 3–4 weeks
Your workflow works — but it has become too complex.
As B2B SaaS products grow, new features, roles, edge cases and business requirements accumulate.
The result is often a workflow that technically works but requires too much knowledge, too many decisions and too many steps.
Users depend on training or documentation
Important actions are difficult to find
Screens have accumulated too many options and states
Product teams struggle to add features without increasing complexity
What you get
A structured analysis of the current workflow, its users, constraints and underlying UX problems.
Workflow assessment
A realistic interaction concept covering the key screens, states and transitions.
High-fidelity prototype
A clearer structure that reduces unnecessary decisions, steps and cognitive load.
Simplified user flow
A solution reviewed against user needs, product requirements and technical constraints.
Validated direction
Typical scope
One business-critical workflow
Current-state UX analysis
User flow and information architecture
Interaction design
Key screens, states and edge cases
High-fidelity prototype
Design review with Product and Engineering
Implementation-ready handoff
Optional
User interviews
Usability testing
Additional workflows
Design system components
Implementation support
Less friction. More product value.
The goal isn't just to simplify the workflow. It's to help users complete critical tasks faster, adopt the product more easily and get more value from it.