SaaS UX Audit

Find the UX issues that slow users down — and know what to fix first.

A focused review of one critical product area or workflow, with prioritized findings and actionable recommendations for your Product team.

From €2.900 · 1–2 weeks

Your product works. But using it takes too much effort.

As B2B SaaS products grow, new features, edge cases and requirements accumulate. The result is often a product that technically works but becomes increasingly difficult to understand and operate.

Typical symptoms:

  • Users need training for basic workflows

  • Support repeatedly receives the same questions

  • Important features are difficult to discover

  • Navigation and terminology have grown inconsistent

  • Product teams disagree about what should be fixed first

  • UX debt keeps accumulating

What you get

A clear picture of where users struggle — and what matters most.

Structured review of one business-critical workflow or product area.

UX assessment

Issues ranked by user impact, business relevance and implementation effort.

Prioritized findings

Concrete solutions rather than generic usability observations

Actionable recommendations

A focused session to discuss findings, trade-offs and next steps.

Product team review

Typical scope

  • One critical workflow or defined product area

  • Up to X key screens/states

  • Expert UX review

  • Information architecture and interaction analysis

  • Prioritized findings

  • Recommendations

  • 90-minute review session

Optional add-ons

  • User testing

  • Customer interviews

  • Analytics review

  • Prototype concepts

  • Design system assessment

Not sure whether an audit is the right next step?

Tell me where users struggle and I’ll help you determine the right scope.